As Türkoğlu & Türkoğlu Law Firm, we provide consultancy, mediation and litigation services in the resolution of the disputed matters heard in the Consumer Arbitration Committee and Consumer Courts, on the issues falling within the scope of the Law on the Protection of the Consumer, the Code of Obligations, the Commercial Code and related regulations.
Some of the services we provide in the field of Consumer Law are as follows:
- Application and process follow-ups to the Consumer Arbitration Committee,
- Litigation and process follow-up in Consumer Courts,
- Preparation and examination of purchase and sale contracts,
- Settlement negotiations to be held between the seller and the buyer and signing these negotiations into a protocol,
- Resolution of disputes arising from defective goods or defective services,
- Initiation and follow-up of the processes of resolution (reimbursement, free repair or replacement with a new one) of disputes arising from defective goods or defective services,
- Claim for compensation within the scope of damages incurred due to defective goods or defective services,
- Resolution process, litigation and follow-up of disputes regarding distance sales contracts,
- Installment sales contracts and exercising the right of withdrawal,
- Examining and arranging consumer contracts, making and following up the transactions arising from the unfair conditions in the contracts,
- Resolution, litigation and follow-up of disputes arising from timeshare holiday, package tour and subscription agreements.
